CAUTION NOTICE – BEWARE OF FRAUD

It has come to the notice of GoLive eTechnologies India Private Limited ("GoLive eTechnologies" or "we"), that some fraudsters are approaching customers:

• (a) with promotional offers from GoLive eTechnologies;

• (b) through fake email IDs as well as fake domain names/website links which may appear confusingly similar or identical with GoLive eTechnologies;

• (c) through Social media applications such as WhatsApp, Facebook, Instagram, Twitter, etc., by including the trademark/logo of GoLive eTechnologies and/or its logo as part of their profile picture and pushing fake offers to the innocent public, by luring them with false promises.

CUSTOMERS, GENERAL PUBLIC AND PROSPECTIVE CUSTOMERS ARE HEREBY CAUTIONED:

To exercise extreme caution against fraudsters who may use fake email IDs, fake profiles on Social media (WhatsApp, Facebook, Instagram, Twitter, etc.) domains, websites, telephones, and advertisements in newspapers/magazines, etc., by impersonating themselves to be from GoLive eTechnologies and claim to be offering promotional offers, collecting customer account details, asking for advance money to process winners, or requesting personal/financial information.

Please take note of the following crucial points:

1. Advance Payments: GoLive eTechnologies or any of its authorized representatives will NOT call for any advance payment of money, registration fees, or processing fees from any of its prospects/customers to offer promotional benefits, participate in contests, or process orders.

2. OTP/PIN Sharing: GoLive eTechnologies or any of its representatives will NOT ask for any One Time Password (OTP) or Personal Identification Number (PIN) to offer any promotional offers, verify details, or for any other purpose. You are obliged NOT to share OTP/PIN with any person or authorize UPI requests in wallets received from unknown sources, as the same may lead to a fraud, through which money may be debited from your bank account and credited to a fraudster’s account.

3. Official Communication Channels:

   • Our official email ID for general inquiries and support is info@golivetechnologies.in.

   • Our official email ID for Grievance Redressal is ashutosh.mishra@golivetechnologies.in.

   • GoLive eTechnologies email IDs ALONE contain "@golivetechnologies.in" and do NOT contain any other domain name such as Gmail/Yahoo/Rediff/Ymail, etc., or in any other form.

   • Our official website is www.golivetechnologies.in.

   • Our official customer care phone number is +91-9311715414 (Phone/WhatsApp).

4. Verification is Key: To protect yourselves against any fraud and criminal acts of the perpetrators, you are advised to act responsibly and are solely obliged to verify the authenticity of any claims before dealing with such fraudsters and/or responding/accessing any fraudulent advertisements, telephone calls, emails, and websites. You can verify:

   • a) by reaching out to the Official customer care number of GoLive eTechnologies India Private Limited (+91-9311715414); or

   • b) the veracity of such claims from the Company’s official website www.golivetechnologies.in.

General Public and prospective customers are also advised to immediately report any suspicious incident and/or incident of defrauding of money as a result of these fraudulent acts and practices to the authorities in their jurisdiction, i.e., the Police and the Telecommunications regulator, including the Cyber Crime Cell.

Please note that any person dealing with such fraudsters will be dealing at his/her own risk and responsibility. GoLive eTechnologies and/or its representatives will not be responsible for any loss suffered or otherwise in this respect. Your vigilance is your best defense against such scams.