Privacy Policy - GoLive eTechnologies

Last Updated: June 1, 2025

This Privacy Policy is an integral part of and should be read in conjunction with the Terms & Conditions of GoLive eTechnologies India Private Limited ("GoLive eTechnologies," "we," "us," or "our") governing your use of our website (www.golivetechnologies.in), our physical stores in Ghaziabad, and our services (collectively, the "Services"). By using our Services, you acknowledge that you have read, understood, and agree to both this Privacy Policy and our Terms & Conditions.

Section 1 - What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, and phone number. This information is used to process your orders, arrange for delivery as per our Shipping Policy, and manage your account as outlined in our Terms & Conditions.  

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system, and to improve your browsing experience as detailed in our Terms & Conditions regarding website functionality.  

Email and WhatsApp Marketing (if applicable): With your consent, we may send you emails or WhatsApp messages about our store, new products, offers, and other updates, consistent with our communication practices described in the Terms & Conditions. You will be given the opportunity to opt-in to these communications.

Section 2 - Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your payment details, place an order, arrange for a delivery (as per our Shipping Policy), or initiate a return/replacement request (under the limited conditions of our Return & Refund Policy), we imply that you consent to our collecting it and using it for that specific reason only.  

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.  

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@golivetechnologies.in or by using any opt-out mechanisms provided in our marketing communications.  

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions. We may also share your information with service providers as outlined in Section 3 of our primary Privacy Policy example, which is necessary for providing our Services (e.g., payment processing, shipping).  

Section 4 - Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us, which are essential for the operation of our business and the fulfillment of our obligations under our Terms & Conditions (e.g., payment processing, shipping as per our Shipping Policy, website analytics).  

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.  

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.  

Links:

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 5 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. This includes secure socket layer technology (SSL) for transmitting sensitive information. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.  

Section 6 - Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content, as further detailed in our separate Cookies Policy, which is aligned with the functionality of our website as described in our Terms & Conditions.  

Section 7 - Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.  

Section 8 - Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. These changes will be consistent with our right to modify our Terms & Conditions as outlined therein.  

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.  

Section 9 - Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please use the following contact information, which is consistent with the details provided in Section 24 of our Terms & Conditions:

GoLive eTechnologies India Private Limited
Grievance Redressal: Ashutosh Mishra
Phone Number: +91-9311715413
Email ID: ashutosh.mishra@golivetechnologies.in
Corporate Office Address: FF/587, Niti Khand - 1, Indirapuram, Ghaziabad, Uttar Pradesh, India - 201014