How do I create an account on golivetechnologies.in?
Click on the "Sign Up" button on the top right corner, fill in the required details, and follow the prompts to create your account.
Can I browse products without registering?
Yes, you can browse products, but to place an order or earn reward points, you’ll need to register.
How do I contact customer support?
You can reach us at info@golivetechnologies.in or call us at +91-9311715414.
Is there a mobile app for golivetechnologies.in?
Currently, we operate via our website. A mobile app is under development and will be announced soon.
How do I reset my password?
Click on "Forgot Password" on the login page, and follow the instructions to reset your password via email.
Order, Payment & Price
What payment methods are accepted?
We accept Credit/Debit Cards, UPI, Net Banking, and Wallet Payments.
Can I cancel or modify my order after placing it?
You can request a cancellation or modification before the order is dispatched. Please contact our support team immediately.
Are prices inclusive of taxes?
Yes, all prices listed on golivetechnologies.in are inclusive of applicable taxes unless specified otherwise.
Can I get a GST invoice for my purchase?
Yes, GST-compliant invoices are provided for all orders. You can download it from your account dashboard.
Can I request bulk pricing or quotation?
Yes, for bulk orders or B2B pricing, please contact our sales team directly at +91-9311715414.
Account & Reward Points
How can I earn reward points?
You earn reward points with every successful purchase. Points can also be earned by referring friends or leaving product reviews.
How can I redeem my reward points?
Reward points can be applied at checkout to get discounts on eligible purchases.
Do my reward points expire?
Yes, reward points are valid for 12 months from the date of issuance.
Where can I check my reward points balance?
You can view your points under the "My Account" section after logging in.
Can reward points be transferred to another account?
No, reward points are non-transferable and can only be used by the account holder.
Shipping & Return
What are the shipping charges?
Shipping charges may vary based on the product size, weight, and location. Applicable charges will be shown at checkout.
How long will it take to receive my order?
Orders are typically delivered within 3–7 business days, depending on the shipping location.
What is your return policy?
You can return products within 2 days of delivery if they are defective, damaged, or not as described. Check our full return policy https://golivetechnologies.in/refund-policy.
How do I initiate a return or exchange?
Go to your account dashboard, select the order and click on "Request Return" to begin the return process.
Are there any non-returnable items?
Yes, customized or special order items, opened accessories, and certain hygiene-sensitive products are non-returnable.
Company Info
Who owns golivetechnologies.in
GoLive.store is owned and operated by GOLIVE ETECHNOLOGIES INDIA PRIVATE LIMITED, an IT-based company specializing in AV and conferencing solutions.
Where is GoLive located?
Our corporate office is at 587/FF, Niti Khand 1, Indirapuram, Ghaziabad, UP 201014.
Is golivetechnologies.in a certified seller?
Yes, GoLive is a registered and certified private limited company under Indian corporate laws.
Warranty
Do your products come with warranty?
Yes, all products sold on golivetechnologies.in come with manufacturer warranty. Warranty terms vary by product and brand.
How do I claim warranty?
Reach out to our support team with your invoice and product details. We’ll guide you through the process.
What is the duration of warranty?
Warranty periods vary by product. Please check individual product pages or your invoice for exact terms.
Are extended warranties available?
For select products, extended warranty options are available. Contact us for more information.
Why GoLive
Why should I shop at golivetechnologies.in?
We offer industry-leading Audio-Video and Unified Communication products at competitive prices, backed by expert support, fast delivery, and reward points.
Are your products genuine?
Absolutely. All our products are 100% genuine and sourced directly from verified brands and partners.
Do you offer installation support?
Yes, for certain product categories like IFPs and video conferencing systems, we offer optional installation services at additional cost.
Do you offer customer training or demos?
Yes, demo and training support is available for select solutions. Please contact us to schedule a session.
Are there any customer reviews or testimonials available?
Yes, you can find reviews and ratings on individual product pages from verified customers.
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