Click on the "Sign Up" button on the top right corner, fill in the required details, and follow the prompts to create your account.

Yes, you can browse products, but to place an order or earn reward points, you’ll need to register.

You can reach us at info@golivetechnologies.in or call us at +91-9311715414.

Currently, we operate via our website. A mobile app is under development and will be announced soon.

Click on "Forgot Password" on the login page, and follow the instructions to reset your password via email.

We accept Credit/Debit Cards, UPI, Net Banking, and Wallet Payments.

Yes, you can cancel or modify your order partially or fully prior to the shipment being "Out for Delivery". Once the order is "Out for Delivery," it cannot be cancelled. Please contact our Customer Support team immediately for such requests. You can track your order status in the 'My Orders' section of your account. For details, refer to our Return & Refund Policy.

Yes, all prices listed on golivetechnologies.in are inclusive of applicable taxes unless specified otherwise.

Yes, GST-compliant invoices are provided for all orders. You can download it from your account dashboard.

Yes, for bulk orders or B2B pricing, please contact our sales team directly at +91-9311715414.

You earn reward points with every successful purchase. Points can also be earned by referring friends or leaving product reviews.

Reward points can be applied at checkout to get discounts on eligible purchases.

Yes, reward points are valid for 12 months from the date of issuance.

You can view your points under the "My Account" section after logging in.

No, reward points are non-transferable and can only be used by the account holder.

We offer free standard shipping on all orders within India. There are no standard shipping charges applied at checkout for domestic deliveries. For details, please refer to our Shipping & Delivery Policy

All orders are typically processed within 1-2 business days. Once dispatched, estimated delivery times vary by location: Within Ghaziabad: 1-2 business days Rest of Uttar Pradesh: 2-4 business days Major Metro Cities (Outside UP): 3-5 business days Other Locations in India: 5-7 business days Delivery timeframes are estimates. You will receive a tracking number via email once your order is shipped to monitor its status.

Our return policy is limited to specific, verified cases such as physical damage upon receipt/purchase, Dead on Arrival (DOA), or if a wrong product was received/sold. The timeframe for reporting these issues varies (e.g., 24 hours for physical damage/general DOA, 5 days for installation-required DOA, 48 hours for wrong products). Returns are subject to strict conditions including the product being in original, unused condition with all packaging and accessories, and subject to our verification. For comprehensive details, please refer to our full Return and Refund Policy.

To initiate a return for eligible reasons as per our policy, please contact our Service & Support team immediately at +91-9311715414 or email info@golivetechnologies.in. Please provide your order number and clear details of the issue. Our team will guide you through the verification process and, if approved, will provide further instructions.

Yes, certain product categories are generally non-returnable unless verified as defective or damaged upon receipt, or a wrong product was delivered. These include: Mobile Phone accessories like screen guards, screen protectors, and tempered glass; All console games and PC games labelled as non-returnable; For a complete list and conditions, please refer to our Return and Refund Policy.

golivetechnologies.in is owned and operated by GOLIVE ETECHNOLOGIES INDIA PRIVATE LIMITED, an IT-based company specializing in AV and conferencing solutions.

Our corporate office is at 587/FF, Niti Khand 1, Indirapuram, Ghaziabad, UP 201014.

Yes, GoLive is a registered and certified private limited company under Indian corporate laws.

Yes, all products sold on golivetechnologies.in come with manufacturer warranty. Warranty terms vary by product and brand.

For issues within the initial limited return period (e.g., DOA), please contact our support team with your invoice and product details. For issues arising after this initial period, you will generally need to contact the manufacturer's authorized service center directly to claim warranty, as product warranties are provided solely by the respective manufacturer or distributor. We can guide you on how to contact them if needed.

Warranty periods vary by product. Please check individual product pages or your invoice for exact terms.

For select products, extended warranty options are available. Contact us for more information.

We offer industry-leading Audio-Video and Unified Communication products at competitive prices, backed by expert support, fast delivery, and reward points.

Absolutely. All our products are 100% genuine and sourced directly from verified brands and partners.

Yes, for certain product categories like IFPs, and video conferencing systems, we offer optional installation services at additional cost. For products requiring installation, returns for DOA/defects are typically only accepted if installed by our authorized technicians. Please refer to our Return & Refund Policy for specific details regarding product installation and returns.

Yes, demo and training support is available for select solutions. Please contact us to schedule a session.

Yes, you can find reviews and ratings on individual product pages from verified customers.