Terms & Conditions - GoLive eTechnologies India Private Limited

Last Updated: July 1, 2025

Overview

Welcome to GoLive eTechnologies! This website (www.golivetechnologies.in) and our physical stores in Ghaziabad are operated by GoLive eTechnologies India Private Limited ("GoLive eTechnologies," "we," "us," or "our"). We offer this website, along with all the information, tools, and services available from it and our stores, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.

By visiting our site, using our services, or purchasing something from us (whether online or in-store), you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"). These Terms include any additional terms, conditions, and policies referenced here or available via hyperlink, such as our Privacy Policy, Return & Refund Policy, and Shipping & Delivery Policy. These Terms of Service apply to all users of our platforms, including, but not limited to, browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website or making purchases in our stores. By accessing or using any part of our platforms, you agree to be bound by these Terms of Service. If you don't agree to all the terms and conditions in this agreement, then you may not access the website, use our services, or purchase our products. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current online store or introduced in our physical stores will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It's your responsibility to check this page periodically for changes. Your continued use of or access to the website or our services after any changes are posted means you accept those changes.

Our online store may be hosted on a third-party e-commerce platform that enables us to sell our products and services to you online.

 

1. Online Store Terms & In-Store Purchases

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. If you are the age of majority, you also confirm that you have given us your consent to allow any of your minor dependents to use this site or make purchases in our stores under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws) when using the Service.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of these Terms will result in the immediate termination of your Services.

For purchases made in our physical stores, additional terms and conditions communicated at the time of purchase may also apply.

 

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted. This may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Rest assured, payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission. The headings used in this agreement are for convenience only and won't limit or otherwise affect these Terms.

 

3. Accuracy, Completeness, and Timeliness of Information

We're not responsible if information on this site isn't accurate, complete, or current. The material on this site is for general information only and shouldn't be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources. Any reliance on the material on this site is at your own risk.

This site may contain some historical information, which isn't current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we don't have an obligation to update any information on our site. You agree that it's your responsibility to monitor changes to our site.

 

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice.

We won't be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

 

5. Products or Services

Certain products or services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy, which outlines the specific conditions for returns and replacements.

We've made every effort to display the colors and images of our products as accurately as possible in our store. However, we can't guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but aren't obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We don't guarantee that the quality of any products, services, information, or other material you purchase or obtain will meet your expectations, or that any errors in the Service will be corrected.

 

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may try to notify you by contacting the email and/or billing address/phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made with us. You also agree to promptly update your account and other information, including your email address, phone number, and payment details, so we can complete your transactions and contact you as needed.

 

7. Optional Tools

We may provide you with access to third-party tools that we neither monitor nor have any control over or input into.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We will have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should make sure you're familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

In the future, we may also offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

 

8. Third-Party Links

Certain content, products, and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites not affiliated with us. We're not responsible for examining or evaluating the content or accuracy, and we don't warrant and won't have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We're not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please carefully review the third-party's policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

9. User Content, Feedback, and Other Submissions

If, at our request, you send specific submissions (like contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials (whether online, by email, by postal mail, or otherwise, collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and will be under no obligation (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments won't violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments won't contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please visit: https://golivetechnologies.in/privacy-policy

 

11. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We don't undertake any obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

12. Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:

• (a) for any unlawful purpose;

• (b) to solicit others to perform or participate in any unlawful acts;

• (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;

• (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

• (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

• (f) to submit false or misleading information;

• (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

• (h) to collect or track the personal information of others;

• (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

• (j) for any obscene or immoral purpose; or

• (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

13. Disclaimer of Warranties; Limitation of Liability

We don't guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We don't warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time, we may remove the service for indefinite periods or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall GoLive eTechnologies, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions don't allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

14. Indemnification

You agree to indemnify, defend, and hold harmless GoLive eTechnologies and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

15. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms of Service, and such determination won't affect the validity and enforceability of any other remaining provisions.

 

16. Termination

The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you stop using our site or making purchases in our stores.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part of them) accordingly.

 

17. Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service won't constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us. They govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service won't be construed against the drafting party.

 

18. Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services will be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms of Service will be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttar Pradesh, India.

 

19. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It's your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after any changes to these Terms of Service are posted means you accept those changes.

 

20. Returns, Replacements, and Cancellations

Our policy on returns, replacements, and cancellations is detailed in our Return & Refund Policy, which you can access here: https://golivetechnologies.in/refund-policy. Please refer to that policy for specific information regarding product returns, replacements, and order cancellations. The terms outlined in our Return & Refund Policy govern all such requests.

 

21. Order Confirmation (Online Orders)

As soon as you place your order online, you will receive an order confirmation email. This means we've received your order in our system.

 

22. Order Shipment (Online Orders)

Our shipping procedures and estimated delivery times are outlined in our Shipping & Delivery Policy, which you can access here: https://golivetechnologies.in/shipping-policy. Please refer to that policy for detailed information regarding shipment processing times, delivery estimates, tracking, and related matters.

 

23. Damages

Please inspect the packaging of your item(s) upon arrival. If you notice any damage, you should make a note of it when signing for delivery, if applicable. If your item(s) do arrive damaged, please notify our Service & Support team within 24 hours of receipt, along with supporting photographic or video evidence. We will assess the situation and guide you on the next steps, which may involve coordinating with the shipping carrier as per our Shipping & Delivery Policy or addressing the issue as per our Return & Refund Policy.

 

24. Contact Information

Questions about the Terms of Service should be sent to us at:

GoLive eTechnologies India Private Limited

Corporate Office: FF/587, Niti Khand - 1, Ghaziabad, Uttar Pradesh, India - 201014

Email: info@golivetechnologies.in

Phone (Grievance Redressal): +91-9311715413

For sales, support, and general queries, please use +91-9311715414 and info@golivetechnologies.in. For specific concerns or grievances, you can also refer to the contact details provided in our Privacy Policy.

 

25. Account Deletion Request

You can request your account to be deleted by sending an email to info@golivetechnologies.in with your account details from your registered email account. Please note that if you have an active order, a service request in progress, or any outstanding payments due, your account cannot be deleted until these are resolved.